Consular diplomacy has gained prominence in many foreign ministries, a dramatic turnaround from its earlier status as a routine activity. This is directly connected with the enhanced role of publics in foreign affairs. Consular diplomacy deals with two sets of people. The first is one’s own citizens, who need travel documents to go overseas, and protection and help while they travel abroad: extradition, emergency assistance, and repatriation. The second group includes foreign citizens who need visas, illegal migrants, and overseas workers.

Consular assistance is help and advice provided by the diplomatic agents of a country to citizens of that country who are living or traveling overseas.

Here we list the assistance we offer, however, should your needs apparently fall outside of what is described here, still contact your consular division and see what could be done on your behalf:

  • Provision of replacement travel documents
  • Advice and support in the case of an accident, serious illness or death
  • Advice and support to victims of serious crime overseas, and arranging for next-of-kin to be informed
  • Visitation contact with incarcerated nationals
  • Liaison with local police officials in the case of nationals abducted or missing overseas
  • Loans to distressed travellers
  • Help during crises, such as civil unrest and natural disasters
  • Facilitating the overseas payment of social welfare benefits
  • Registering citizen births abroad
  • Providing a list of local doctors and lawyers
  • Supervising their flag vessels in foreign harbours

See the services offered by the Protocol Division